You can contact the Ombudsman by:
T: 0330 440 1624 (Phone line open 8 am-8 pm Monday to Friday, 9 am-1 pm
E: firstname.lastname@example.org (emails are responded to within five working days)
A: Energy Ombudsman, PO Box 966, Warrington, WA4 9DF
Disclaimer: Please note the Energy Ombudsman will not investigate complaints made by non-microbusinesses.